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Gather and analyze feedback with ease
Forget lengthy onboarding sessions and expensive consultants. Formetrics is designed to allow you to easily conduct your surveys yourself. With a well-tested user interface, AI, smart features, you can get started right away.
It is as simple as that!
AI based topic and sentiment analysis
Our sentiment analysis tool utilizes proprietary algorithms and AI technology to analyze employee and customer feedback. It uncovers insights, identifies areas for improvement, and categorizes feedback into relevant themes.
Manager dashboard - Key Metrics
Empower your management team with out dashboard feature - Key Metrics. Give your managers a birds-eye view of their department/segment data. With the ability to act on the results, they can make informed decisions, drive performance, and improve the overall success of their team.
Analyse and Report
Our Analyze & Reporting features provide quick and easy access to deep insights from survey responses. You can cross-tabulate, create series, compare groups, and sort responses based on various factors. Save views for later review.
Customer hub
Elevate your customer service game with the case management module, designed to help your business improve customer service by providing a structured approach to handling customer feedback and complaints.
Want to know more?
"Formetrics allows us to gather, analyze, and respond to customer feedback, giving us the chance to enhance our service and reduce the risk of future customer churn"
Kim Schiöld
Chief Executive Officer
Qualifier AI
Get in touch
We want to hear from you.
Let us know how we can help.